Tuesday, September 10, 2013

Salespoint for Zoho CRM: The iPad App for Field Salespeople

This is a guest post by David Falk, CEO of Salespoint, a Barcelona-based field sales mobile app provider for manufacturing, insurance, electronics and food services.
salespoint
We believe that the key to successful CRM implementation is to create a win-win situation for sales reps as well as their management. If sales reps are made to realize how they can benefit by using the system (huge saving of time, access to interesting data, etc.), this would in turn enable their management to easily access the information they require for steering the organization.
Today, we’re proud to announce the integration of Salespoint with Zoho CRM. 
With SalesPoint and Zoho CRM, sales reps can:
  • Check the appointments and route for the day.
  • Manage visit reports efficiently by attaching photos and recordings to the customer information.
  • Demonstrate product capabilities to prospects with the latest catalog.
  • Take orders instantly from customers during sales visit.
  • And automatically synchronize field-sales data with Zoho CRM.
salespoint-functions
The combination of Zoho CRM and Salespoint creates a powerful effect: sales reps get amazing functionality for their work on the road, while sales managers can instantly track and analyze a wealth of data they receive from the field. The integration with Zoho CRM synchronizes leads, accounts, contacts, potentials, and activities. And, at the same time the following media files are also synchronized with CRM as attachments:
  • Customer Logos
  • Photos
  • Recordings
  • Business Cards
salespoint-zohocrm
So how would you use Salespoint with Zoho CRM? In these videos you can see two business scenarios:
Account Management with Salespoint and Zoho CRM
A Sales Rep visits corporate clients, manages route-planning, makes visit checkins, takes notes and then synchronizes the data so that the Sales Manager can see the results in Zoho CRM.
Salespoint in Retail
This is a similar case, but better applicable to the Retail industry. The Sales Rep takes picture of the Point Of Sale (POS) and synchronizes those photos as attachments with Zoho CRM.
We invite you to our website where you can explore these features further and request a free demo. I’m sure that you will see the benefits immediately.

Zoho Projects iPhone / Android Mobile App updates

A couple of months ago we made an announcement that our Zoho Projects Mobile Apps goes FREE for all users – both iPhone and Android Mobile App.
Fast forward now we’re pretty excited with the uptake it has got among our customers and were bombarded with lot of feed backs and suggestions to improve our Mobile Apps. We LISTENED to all your views and delighted to introduce a bunch of enhancements and bug fixes that makes it easier than ever for you to connect from anywhere and get your work done much faster with Zoho Projects.
Here’s the list of all the cool things you can try out on your mobile


For iPhone Users :
  • Option to create new portals and projects
  • Add and delete users right from your mobile
  • View all your tasks on the go
  • Quickly upload new version of a document
  • Instant search option provided for tasks
  • Log working hours for unassigned tasks
 iphone-small


For Android Users :
  • View all your tasks on the go
  • Hassle free download of images
  • Refreshing new themes – Dark / Light
  • Support for federated logins
    (Google, Google Apps and Facebook)
 android_small
What are you waiting for ? Give them a try

iPhone Mobile App

Android Mobile App
 We’d love to hear about how these enhancements work for you as comments here or share your views with us anytime at support@zohomobile.com

Scheduled Maintenance

As previously announced, we started upgrading our data center infrastructure. Additional details about this upgrade including the services affected are available here.
If you are a Zoho Mail user, you can find the affected services here. Accessing mail.zoho.com will redirect you to your Mail alone. For Calendar, please go to calendar.zoho.com. Other features like Tasks, Notes, Search etc will be available after the upgrade.
We will keep you updated on the progress. Thank you for your support.
UPDATE as on 2:40 am PDT: The infrastructure upgrade has been completed successfully. However, a few minor features within some services might be affected, we are working to restore these.
UPDATE as on 6:10 am PDT, on 2nd September 2013: All services and features are now fully operational. Order has been restored in the Zoho universe. Thanks for bearing with us through the maintenance period :)